We strive to deliver products purchased from Catsuhana.com in excellent condition and in the fastest time possible. Also, for all the subsequent purchases of Rs. 2000 or more, we will deliver the order to your doorstep free of cost. A shipping charge as per Courier Company will be applicable to all orders under Rs. 2000.
If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.
If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will reimburse self-shipment charges based on Catsuhana.com‘s Returns Policy. For accounts whose return behavior violates our fair usage policy, a delivery charge of Rs. 100 will be levied on all orders, irrespective of order value.
Cash On Delivery is available.
Most items will ship out within 6-7 business days of ordering (weekends and holidays not included). However, some orders may take up to 8-9 business days to process.
You will be informed if an item in your order is not available for immediate shipment. Therefore, the order may be separated into different shipments (for no extra charge), and items ordered together may not be shipped out on the same day.